Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment
(NB: Paypal & Stripe Payments take about 7 days).

The order usually takes about 2 weeks and we ship via Puralator with a tracking number.

http://www.purolator.com/

You must provide a signature at drop-off.

PLEASE INSPECT YOUR PRODUCT WHEN YOU RECEIVE IT.
IF YOU SIGN FOR THE ORDER - WE ASSUME YOU RECEIVED AN UNDAMAGED PRODUCT.

Shipping fees include handling and packing fees as well as postage costs.
Handling fees are fixed, whereas transport fees vary according to total weight of the shipment & delivery location.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.